Privacy Policy

At AlgoAlpha, we acknowledge the growing global concerns surrounding the safeguarding of personal information. Our utmost priority is to implement and provide our website visitors with a concise privacy policy. This document outlines how we collect, use, disclose, and manage the data of our visitors and customers, fulfilling our legal obligation to protect their privacy.

Collection of Information

At AlgoAlpha, we collect various types of personal information from our site visitors. This information may include email addresses, names, IP addresses, billing details, social security numbers, API keys, and other relevant details. The collected information can be provided voluntarily by visitors and users or collected automatically through monitoring tools. Upon checkout, you agree to grant us access to your TradingView username and Discord username. For example, we receive, collect, and store any information provided through our website, including IP addresses, login credentials, email addresses, passwords, purchase history, and session information. Additionally, we collect personally identifiable information, such as names, email addresses, passwords, communication details, payment information, comments, feedback, product reviews, recommendations, and personal profiles.

Methods of Information Collection

At AlgoAlpha, we employ various methods to collect personal information on our website. This may include when a client sends us a message through a contact form or makes a purchase on our website. Rest assured that any personal information collected will only be used for the specific purposes stated.

Purpose of Information Collection

We collect personal information at AlgoAlpha to serve specific purposes that benefit our site visitors and clients. These purposes may include email marketing campaigns, order fulfillment, shipping, and other relevant activities related to our services. The collected information will be used solely for these stated reasons.

Storage, Usage, Sharing, and Disclosure of Personal Information

We are dedicated to ensuring the secure storage and usage of the personal information collected from our site visitors. At AlgoAlpha, we implement appropriate measures to safeguard this information. It's important to note that we may share such information with third-party services and legal enforcement agencies in accordance with relevant local regulations.

Our website is hosted on the Wix.com platform, which provides us with an online platform for selling our products and services. Your data may be stored on secure servers, databases, and applications provided by Wix.com behind a firewall. Additionally, all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) to ensure the secure handling of credit card information.

Communication with Site Visitors

We communicate with our site visitors at AlgoAlpha through various means, such as email or text messages, for purposes such as marketing campaigns, promotions, and updates. By providing their personal information on our website, visitors consent to receiving such messages. However, we also provide an option for visitors to opt out of receiving these communications.

Use of Cookies and Tracking Tools

At AlgoAlpha, our website may utilize cookies and other tracking tools to track personal information. It's important to be aware of the tracking tools employed, such as cookies, flash cookies, web beacons, and their purpose. Please note that third-party services, including Google Analytics or other applications from the Wix App Market, may have their own policies regarding data collection and storage. Such practices are not covered by the Wix Privacy Policy.

Withdrawing Consent and Changing/Deleting Information

At AlgoAlpha, we provide a mechanism for site visitors to withdraw their consent for the collection of personal information. Additionally, visitors can request changes or deletions of the information collected. For such requests, please contact us here.

At AlgoAlpha, we reserve the right to modify this privacy policy at any time. It is advisable to review this policy frequently for changes and clarifications. Material changes to the policy may or may not be notified on our website and Discord server.